We aim to adopt the highest professional standards and not to act in such a way as to compromise our company’s integrity
We actively promote respect between our staff members in their dealings with each other and with clients and other third parties
We recognise that our team is our most important asset. We actively seek to offer our team a positive and healthy working environment and ensure that they have rewarding careers and job satisfaction
All our policies are published internally on 'Hello Hippo' which sets out the expectations of all members of staff
We seek to ensure that all staff have access to the training they need both for their own development and to enable them to deliver a high quality service. Our procedures in relation to training and development can be found on 'Hello Hippo'
We consider all our team to be equal and we aim to create a working environment which is free of unlawful discrimination. In this regard, we maintain an Equality and Diversity Policy
In considering our impact on the community, we support local charities and community initiatives
We will allow members of staff time off work to enable them to carry out work in support of their chosen charity or community initiative and to encourage dialogue with local communities and groups for mutual benefit
We are committed to delivering a high level of service to all our clients as we understand that our business exists in a very competitive market and our clients deserve a professional and courteous service
We are committed to eliminating discrimination and to promoting equality and diversity in our professional dealings with suppliers and other third parties
We endeavour to enter into clear and fair contracts with our suppliers and are committed to the timely settlement of suppliers’ invoices.
We are committed to our Carbon Reduction Plan and to behaving responsibly and to minimising our impact on the environment. Read more about our Carbon Reduction Plan.